Posted by admin on 29 Jun 2009 5:12 pm. Tags:
Palm (TREO, CENTRO, 755P, 700P, 650).
Sometimes the PRE screen will fade out when making a call or will flicker. This is not a problem of the device. This is actually a feature that is working correctly.
The reason we see this error is because a screen protector or the original protector is left on the screen. My theory is that the screen is heat sensitive and the more you use it with a cover, somehow that heat is being saved/trapped by the cover and causing the screen to go dark. The screen also goes dark when you put it up to your face (so you don’t dial/activate apps while on a call). The screen protector is causing the phone sensor to behave like it’s up to your face. Because the heat will disappate, it will return to a normal look an feel with the screen cover until you crank up some functions that heat up the phone (like talking on it).
In conclusion: don’t use screen protectors on the PRE. Test them first and if you have problems after applying screen protector, then it’s the screen protector causing the problems, not the phone.
Posted by admin on 19 Jun 2009 6:02 pm. Tags:
Uncategorized.
With the great launch of the PRE, we have been extremely busy in keeping up with demand. Sprint is on the right track with this product and who really wants to pay $50/month more for the PRE imitation without a keyboard.
As with any new product there are some problems.
1. When drained to much and then charged, the quarter full red battery with charging symbol appears. The unit won’t power back on, eventhough it is charged. This requires a physical reboot of the device by removing the battery.
In removing the battery, press the button on the bottom of the phone and lift up the back cover. Then run your fingers along the sides while lifting the back cover. It should pop off easily. Pull the black tab above the battery and this will release the battery from the compartment. This requires a little bit of force and often results in the battery flying out quickly. A little pressure down on the connection prongs with a pull on the tab may be more beneficial to getting battery out smoother.
After battery is removed, reinsert and replace back cover. Turn back on device and it should work.
More things to come as we learn from results.
