February 2010


By www.mountainviewcellphones.com 2/20/2010

The Blackberry has a great visual voicemail system. I was wondering whether Blackberry had caught up in this arena to the IPhone. To my pleasant surprise, it has to a great extent.

The Blackberry App World is delivering “VALUE.”

YouMail is a great application for visual voicemail. What it provides is a great way screen and go thru your voicemail outside of the traditional IVR (interactive voice response) system. This makes the phone more usable and faster for the user to check messages and address the most urgent messages first without wading thru unimportant messages to get the critical one. Best of all, the application is FREE.

There is a paid transcription service that will convert the audio voicemail into text for your viewing. This is the hook so to speak of the application. Now you can easily view your audio voicemails and respond via text or thru audio, (go even faster).

I could not find the feature to replay certain parts of the audio voicemail, but the transcription process can eliminate a key step in the world of voice mail…finding pen and paper to write down a number. It’s done for you in much more elegant way, and you can easily share this electronically without typing it in again. There are also automated responses on the menu so you can quickly respond to the message.

Is it as elegant as the IPhone interface, no. Does it get the job done at $500 per year less, yes. I mean, you can have a Blackberry and a flat screen TV for the price of 1 IPhone. What’s the value equation here?

Anyway, Blackberry App World is real and producing real useful apps. Although the number of applications are not as wild as the Apple or Android communities, the quality is definitely there for applications you will use more than once or twice.

Sprint currently has a promotion for Blackberries that we are offering. $300 in credits for businesses that decide to activate 3+ or more Blackberry devices with us. Yes, you get $300 in credits for signing up for a 2 year contract, must port in numbers from other carriers. Write or more importantly, call us if you are interested.

By www.mountainviewcellphones.com 2/20/2010

The Samsung Moment is a much overlooked Android phone, but recently it’s been on a hot streak. With Sprint lowering the price of the unit to $99.00 and people discovering it’s greater speed and usability, it’s becoming a best seller for us.

However, it does have some software glitches we have seen. These are very minor but do make you visit your local Sprint service center.

1. The CL14 update works very easily; however, it will erase the phone and the apps you loaded on it. You will need to reset everything, but at least the GPS will work properly and it will be a more stable phone.

2. We’ve found that if you download too much at the same time that the phone may freeze and then go into a repeating boot loop. This is confirmed by other blog posts. We needed to get to the Android recovery utility and force and clean wipe of the device. After this, it worked fine.

3. Once we downloaded CL14 and did the clean wipe, the device appeared to work fine.

You can brick the phone if you don’t follow the directions in the CL14 upgrade process carefully. You have to enter in some esoteric codes and plug and unplug the device at various stages to get the upgrade software to work right (and we are the Service Center).

Outside of these minor points, this is a great device. The only complaint I personally have with the phone is that the space bar key is to small, but outside of that, customer satisfaction with Android is solid. Sprint’s network delivers on it’s data promise. Lastly, of course, being the best value in wireless, Sprint delivers on the pocket book as well.

By MountainViewCellphones.com

Just got back from my Honeymoon. If you have a chance to go to Australia and/or New Zealand, I would take the opportunity. The newest thing in Australia and New Zealand is the roll out of 3G, so it makes you feel a little technologically superior from a USA standpoint, but you quickly are in aw at the Cockutoos around Sydney and wish the same “life” was in the USA.

Lots changed at Sprint over the last few months.
1. HTC is in, Google is really in. Relatively bug free launches. No device is perfect, but they are not fatal in their flaws.
2. PRE is out. Getting to be our largest headache for servicing. Palm is a recalcitrant by not allowing Sprint and our team to repair the phones in the field. Whatever…
3. 4G is hot.
4. Business is steady and slightly growing overall.

Be back with more substantial updates.

The greatest handset launch for the simple phones is the Sanyo 3810. Elegantly simple. Big screen and buttons and is a traditional updated basic FREE phone. Sleek design and it’s great and easy to use. It’s a winner phone for a neglected market of simple phone users.

This blog is the personal opinion of the team members and are not to be taken as anything else other than opinions presented to help the readers. Any opinions expressed here are not of Sprint Nextel corporation and/or Guide Services. The team members, Guide Services, and/or Sprint Nextel are not liable for actions or consequences of the reader's actions due to any content presented in this site. The reader assumes all personal responsibility for actions and consequences the reader takes thru or because of the opinions expressed on this site.