Sometimes the PRE screen will fade out when making a call or will flicker.  This is not a problem of the device.  This is actually a feature that is working correctly.

The reason we see this error is because a screen protector or the original protector is left on the screen.  My theory is that the screen is heat sensitive and the more you use it with a cover, somehow that heat is being saved/trapped by the cover and causing the screen to go dark.  The screen also goes dark when you put it up to your face (so you don’t dial/activate apps while on a call).  The screen protector is causing the phone sensor to behave like it’s up to your face.  Because the heat will disappate, it will return to a normal look an feel with the screen cover until you crank up some functions that heat up the phone (like talking on it). 

In conclusion:  don’t use screen protectors on the PRE.  Test them first and if you have problems after applying screen protector, then it’s the screen protector causing the problems, not the phone.

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