With the great launch of the PRE, we have been extremely busy in keeping up with demand. Sprint is on the right track with this product and who really wants to pay $50/month more for the PRE imitation without a keyboard.

As with any new product there are some problems.

1. When drained to much and then charged, the quarter full red battery with charging symbol appears. The unit won’t power back on, eventhough it is charged. This requires a physical reboot of the device by removing the battery.

In removing the battery, press the button on the bottom of the phone and lift up the back cover. Then run your fingers along the sides while lifting the back cover. It should pop off easily. Pull the black tab above the battery and this will release the battery from the compartment. This requires a little bit of force and often results in the battery flying out quickly. A little pressure down on the connection prongs with a pull on the tab may be more beneficial to getting battery out smoother.

After battery is removed, reinsert and replace back cover. Turn back on device and it should work.

More things to come as we learn from results.

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