By www.mountainviewcellphones.com 2/20/2010

The Samsung Moment is a much overlooked Android phone, but recently it’s been on a hot streak. With Sprint lowering the price of the unit to $99.00 and people discovering it’s greater speed and usability, it’s becoming a best seller for us.

However, it does have some software glitches we have seen. These are very minor but do make you visit your local Sprint service center.

1. The CL14 update works very easily; however, it will erase the phone and the apps you loaded on it. You will need to reset everything, but at least the GPS will work properly and it will be a more stable phone.

2. We’ve found that if you download too much at the same time that the phone may freeze and then go into a repeating boot loop. This is confirmed by other blog posts. We needed to get to the Android recovery utility and force and clean wipe of the device. After this, it worked fine.

3. Once we downloaded CL14 and did the clean wipe, the device appeared to work fine.

You can brick the phone if you don’t follow the directions in the CL14 upgrade process carefully. You have to enter in some esoteric codes and plug and unplug the device at various stages to get the upgrade software to work right (and we are the Service Center).

Outside of these minor points, this is a great device. The only complaint I personally have with the phone is that the space bar key is to small, but outside of that, customer satisfaction with Android is solid. Sprint’s network delivers on it’s data promise. Lastly, of course, being the best value in wireless, Sprint delivers on the pocket book as well.

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