By: www.Mountainviewcellphones.com  4/24/2008

You make a call and the speaker phone icon is not there.  The person you call can’t hear you, and your blood pressure just shot up a few notches as you desparately try to make your TREO work.  You plug in your headphone jack and you can maybe hear them but they still can’t hear you….what do  you do?

The easiest thing to do is to come to our service center and we will fix this for you. 

The problem is that the user inserts the headphone jack and then takes it out, but the TREO doesn’t recognize the headphone jack has been removed.  Not only that but this process somehow removes the ability of the headphone microphone to work properly.  This is a known issue by Palm TREOs.  If you use your headphone jack enough, you will run into this problem.  It’s just a matter of time

There are really no good solutions we have found that cure the problem.  We can cure the system and get it working again, but if the headphone jack is used again, eventually, you will face the same problem.  The best solution is abstaining from using a wired headphone and instead using bluetooth.

The next best solution is the buy the Service & Repair program from Sprint for $4.00/month and have any of our nationwide service centers fix it when it occurs for you. 

 Here are a few helpful hints that we have managed to get working.  First, you will need a bluetooth headset.  What we recommend is to trick the TREO.  Namely, you will pair the headset with a Bluetooth device and you will make a call to the device and receive it using Bluetooth.  Through some engineering miracle, the TREO releases the headphone jack and puts priority on the Bluetooth pairing to complete the call.  After the call is ended, the TREO reverts back to the original status and the headphone jack is again operational like before. 

You may need pull out the battery and restart the device after the call is finished. 

It should work…at least until the next time you plug in your headphone jack.

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